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Privacy Policy

​Last updated: December 2025
Applies to: The Chilli Group (including Chilli Recruitment, Chilli Temps, Chilli Bulk Hiring, Chilli CFOs, Chilli Resumes), South Australia

1. Introduction

The Chilli Group (“we”, “us”, “our”) is committed to protecting the privacy of all candidates, clients, employees, temporary workers, contractors, students, and website visitors.

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We collect, store, use, and disclose personal and sensitive information in accordance with:

  • The Privacy Act 1988 (Cth)

  • The Australian Privacy Principles (APPs)

  • Fair Work Act, Superannuation, and Work Health & Safety obligations

  • Relevant South Australian legislation

 

We understand the highly confidential nature of recruitment and commit to handling all information with care, integrity, and compliance.

 

2. What Information We Collect

We collect personal and sensitive information necessary to deliver recruitment, labour-hire, advisory, and payroll services.

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2.1 Personal Information may include:

  • Full name, address, phone number, email

  • Date of birth

  • Employment history and resume information

  • Referees and reference reports

  • Education, qualifications, licences

  • Right to work and visa status

  • Personality or behavioural profile results

  • Professional memberships

  • Bank, superannuation, and tax details (for temps)

 

2.2 Sensitive Information, only collected with your consent or where required by law, including:

  • Criminal history checks

  • Medical assessments or drug/alcohol screen outcomes

  • Safety reports

  • Diversity information (optional)

  • Emergency contact details

  • Information about injuries relevant to performing a role

 

2.3 Website & Digital Data, including:

  • IP address, device information

  • Website activity

  • Forms submitted through our website or digital platforms

 

We may use cookies to improve user experience.

 

3. How We Collect Your Information

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We may collect information:

  • Directly from you (forms, job applications, emails, interviews)

  • Through our website, online ads, or social media platforms

  • From third parties such as:

    • Referees

    • Previous employers

    • Background–check providers

    • WorkCover or WHS consultants

    • Educational institutions

  • Through JobAdder, Zoho or other systems we use

  • From publicly available sources (LinkedIn, professional profiles)

 

4. Why We Collect Your Information

We use your information to:

  • Recruit and place candidates into jobs

  • Assess your suitability for employment

  • Conduct background, reference, and right-to-work checks

  • Arrange payroll for temporary workers

  • Provide HR, WHS, or advisory services to clients

  • Manage client and candidate relationships

  • Comply with legal and regulatory obligations

  • Deliver marketing, newsletters, updates, or service announcements (you may opt out at any time)

 

We will never sell your information.

 

5. Disclosure of Information

We may disclose information to:

  • Clients (potential employers)

  • Referees and background-check service providers

  • Medical and drug testing providers

  • WorkCover, WHS, or Return-to-Work SA

  • ATO, superannuation funds, accounting software, payroll providers

  • JobAdder or other platforms used for recruitment

  • Legal advisers or regulatory bodies where required

 

We only disclose what is necessary and relevant for the purpose of recruitment, employment, or compliance.

 

6. Overseas Disclosure

Some service providers (such as digital platforms or virtual assistants) may be located outside Australia.  We take reasonable steps to ensure overseas recipients handle personal information in accordance with the Australian Privacy Principles.

 

7. Storage and Security

We store information in secure electronic systems including JobAdder, encrypted storage, and secure cloud platforms.

 

We maintain:

  • Password protection

  • Role-based access controls

  • Confidentiality agreements with staff

  • Regular data audits and reviews

  • Secure disposal practices when information is no longer required

 

8. Access and Correction

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate, incomplete, or outdated details

 

Requests can be sent to business@thechilligroup.com.au. We will respond within a reasonable timeframe.

 

9. Data Retention

We retain recruitment records for as long as necessary to meet:

  • Legal obligations

  • Business requirements

  • Employment and WHS laws

  • ATO and superannuation obligations

 

Documents are destroyed when no longer required.

 

10. Direct Marketing

We may send relevant updates, job opportunities, or service announcements.

You may unsubscribe at any time via the link provided in the communication or by emailing business@thechilligroup.com.au.

 

11. Your Rights

Under Australian Privacy Law, you can:

  • Request access or corrections

  • Make a privacy complaint

  • Request deletion where appropriate

  • Withdraw consent (unless required by law for employment records)

 

12. Complaints

If you believe your privacy has been breached, please contact our Privacy Officer:

Privacy Officer: The Chilli Group
Email: business@thechilligroup.com.au
Phone: (08) 7123 3644
Location: South Australia

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If unresolved, complaints may be escalated to the Office of the Australian Information Commissioner (OAIC).  Website: www.oaic.gov.au

 

13. Updates to This Policy

We may update this policy from time to time.
Any changes will be posted on our website.

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